Why Reliable Mobile Connectivity is More Important Than Ever
Case Study: Enhancing Safety at The Royal Opera House with a Hybrid DAS System

Background: The Royal Opera House (ROH) is a prestigious performing arts venue located in Covent Garden, London. With a seating capacity of 2,256, it stands as one of the largest and most iconic cultural institutions in the city. However, as part of its commitment to safety and security, especially for performances involving the use of an armoury, the ROH required a reliable tracking and management solution. The 'Buddy' system, used to track personnel around the armoury, relied heavily on consistent cellular signal coverage. Ensuring full coverage within the challenging layout of the opera house was paramount to meet Health & Safety and Anti-Terrorism regulations.
The Challenge: Due to the ROH’s architectural complexity, including two separate armoury areas, backstage corridors, and multiple walkways, achieving consistent and reliable cellular signal coverage was a significant challenge. The backstage areas, in particular, experienced major signal drop-offs, which posed a risk to the operability of the 'Buddy' system.
The Solution: Zonegen was commissioned to deliver a tailored solution to resolve these issues. After a detailed site survey, we recommended the installation of a hybrid active Distributed Antenna System (DAS). This system was designed to ensure seamless cellular coverage throughout all critical areas, including both armoury rooms, backstage corridors, and walkways.
By deploying this hybrid DAS system, we were able to overcome the complex signal challenges within the ROH, ensuring that all personnel could be tracked effectively, and safety protocols were met.
The Result: Following the installation of the DAS system, the Royal Opera House now enjoys consistent and strong cellular signal across all required areas. The successful deployment of this solution not only improved security and tracking but also enhanced overall safety for performances that require the use of armoury. This installation exemplifies Zonegen’s capability to provide innovative and reliable solutions in even the most challenging environments.

