Background: Pure Offices, founded in 2007, is known for offering flexible and managed office spaces across the UK. Designed with modern businesses in mind, these spaces prioritize light, natural ventilation, and energy efficiency. However, like many energy-efficient buildings, Pure Offices in Nottingham struggled with poor internal mobile signal coverage. A recent removal of a non-compliant booster solution by Ofcom left tenants with limited connectivity across all major carrier networks, presenting a significant challenge for the tenants and management alike.
The Challenge: Of Pure Offices' 20 UK locations, Nottingham was one of the worst affected by mobile signal issues. Tenants across the building’s three occupied floors experienced poor service, which impacted day-to-day operations. With no compliant signal solution in place, Pure Offices sought a reliable partner to resolve the issue, and Zonegen was selected for our expertise in mobile telephony solutions.
The Solution: After conducting a comprehensive site survey, we designed a solution tailored to meet the needs of Pure Offices Nottingham. The installation was complex and included:
The design was approved by Pure Offices’ IT team, allowing us to implement the solution within the agreed budget and timescales.
The Results: Upon installation, the solution delivered a minimum improvement of 30dBm in signal strength, resolving the connectivity issues across the worst affected areas. Tenants immediately noticed the difference, enjoying strong, consistent mobile coverage across all networks. Pure Offices was also highly satisfied with the outcome, and following the successful deployment at Nottingham, Zonegen was awarded the opportunity to install similar solutions at six other Pure Offices locations across the UK.
Conclusion: This case study highlights Zonegen’s ability to deliver tailored mobile telephony solutions that meet the specific needs of our clients. By improving mobile coverage in challenging environments, we help businesses like Pure Offices enhance their tenant satisfaction and workplace efficiency.